If you are a Canadian resident as of May 25, 2016 who, between December 23, 1998 and March 11, 2010 (inclusive), purchased a license for:

  1. PC versions of Microsoft’s Word, Excel, Office, Work Suite, or Home Essentials applications software (including any full upgrade versions); OR
  2. PC versions Microsoft’s MS-DOS or Windows operating systems software.

The claims process is now open. The deadline to make a claim is September 23, 2021. Please note that this includes purchases of computers with eligible software pre-loaded.

Claims can be submitted online at If you have any questions, please email [email protected] or please call 1-833-451-8815.

Please see the Notices to read more about the claims process:

  1. Long Form Notice (English)
  2. Long Form Notice (French)

1.  Strosberg Sasso Sutts LLP is counsel in a class action commenced against Microsoft Corporation and Microsoft Canada Co./Microsoft Canada CIE (“Defendants”) in 2005. Parallel class actions were commenced in British Columbia and in Quebec. Counsel in all three actions are co-operating to pursue the litigation in a coordinated manner between the three jurisdictions.

2. The Courts certified a pan-Canadian class of persons resident in Canada on May 25, 2016, who between December 23, 1998 and March 11, 2010 (inclusive) indirectly, and not for purpose of further selling or leasing, purchased a genuine license for any full or upgrade version of:

(a)       Microsoft’s Word or Excel applications software or Microsoft’s Office, Works Suite, or Home Essentials application suites, intended for use on Intel-compatible personal computer; or

(b)       Microsoft’s MS-DOS or Windows operating systems software intended for use on Intel-compatible personal computers.

Please note, this includes the purchase of personal computers with eligible software pre-loaded.

3.  The period ordered by the Courts to permit persons to opt out of the class actions has passed. No one opted out of the proceedings.

4. The parties agreed and the Courts ordered that the trial proceed first in the British Columbia action by way of a modified trial structure. The trial phase of the British Columbia action commenced in May 2016. Exchange of the parties written cases, expert reports, and pre-trial applications took place.

5.  During the course of the trial, the parties participated in two mediations with the result that an agreement in principle was reached between them. The parties executed a nationwide Settlement Agreement as at July 11, 2018. The Settlement Agreement required approval of the Courts in the three jurisdictions to become effective.  The Settlement Agreement may be reviewed here.

6.  By Court orders made in July and August 2018, the Courts approved an extensive notice campaign to begin. The Short Form Notice of Settlement Approval Hearings may be reviewed here. The Long Short Form Notice of Settlement Approval Hearings may be reviewed here.

7. The Settlement Approval Hearing proceeded in British Columbia, followed by hearings in Ontario and Quebec. All three courts approved the settlement. The reasons for decision of the British Columbia Court may be reviewed here.  The reasons of the Ontario Court which followed the BC decision may be reviewed here.  

8. In February, 2020, the British Columbia Court approved the notice program and the claims program to distribute the settlement amount and appointed a claims administrator to run the claims process. Thereafter, the Ontario Court and Quebec Court made the companion orders required. With these orders in place, the notice program and claims program began on November 23, 2020.

9. The claims process provides for simplified proof of purchase of Microsoft operating systems and Microsoft applications during the class period by consumers and small purchasers. Businesses, governments and other entities with larger purchases may require proof of purchase in the claims process.

10. Go to for more information or to file your claim.

The settlement claims program approved by the Courts opened on November 23, 2020. It will remain open for claims to be made until September 23, 2021.

Go to: for more information or to make your claim.